First Abilene Federal Credit Union partners with Conversation.one to build a cross- channel conversational experience, starting with Alexa and Google Home…

Content is the most important consideration for any website and when it comes to credit unions, Web Content Management technologies become even more significant. Credit Unions deal with financial industry and they…

How efficient is your credit union?

At the recent…

It becomes highly important for credit unions and financial institutions, to analyze what their clients need, what they like, and what attracts them. To know the same, Web Analytics plays a huge role. They not only…

Data Warehouses refer to large storehouses or repositories for integrated data, collected from various sources. Also known as enterprise data house, it is a place where a large amount of bank or CU information is…

Successful customers are key to a healthy and growing business. These customers are not only attached to your product and services but also help you build more contacts through spreading a word about your company.

That is why it is…

By David LaCroix  Standards Manager, Credit Union Financial Exchange 

We have seen over the last few years…

Watch this presentation, where Mark Sievewright, CEO/ Founder, Sievewright & Associates, share how Credit Unions should continue to evolve in the new future with fast growing technologies based on the available resources. Also how this would…

Watch Naveen Jain - Founder and President, CULytics as he joins the CU Engage Studio Lounge and shares his experience on hosting the Largest Credit Union Analytics Summit. He also touches few points on the CULytics Community that…

Organizations that invest in analytics don’t always see the returns they expect.That isn’t because the analytics they do is bad. It’s surprisingly challenging to take even good analytics and use it to drive organizational change. People often…

We all love talking to Amazon Alexa and Google Home, but what happens when we are away from home or our desk? Conversation.one developed a Financial Phone Assistant, which provides a comparable experience to Amazon Alexa and Google Home but on…

CONGRATULATIONS! ANDREW LEONG and GRACE ROBERTO from SAFE CU for being chosen as the winner of 2018 Analytics…

Hi All,

Recently, I parted with First Tech Credit Union.

I joined First Tech about four years ago with a belief that the I can help the organization reimagine their use of  data analytics practices to drive value to their…

Customer service is crucial to the success of your business. Achieving and maintaining outstanding customer service is often considered a difficult task for business owners. However, a good business…

I think we all agree that the name “Alexa” has developed new meaning over the past two years.  Alexa, the voicebot behind the Amazon Echo products, recognizes human voices and completes tasks as instructed.  Alexa has made user…

Retail banking is changing very fast with more technology savvy members and more capabilities being offered by digital banking platform. Retail banking still remains an important channel for most credit unions given their community roots. At the…