In this world of digital transformation, the role of data analysis in decision-making has significantly increased. And, this gives the importance to adopt the analytical maturity model. Analytical Maturity Model is a sequence of steps that are used

Credit Unions exist to serve members. However, when it comes to the digital experience, credit unions continuously strive hard to find the sweet spot where technology and personal service intersect. Statistics show that Credit Unions are on a slow-m

Every organization needs a “Hierarchy of Purpose”. Without it, it will be difficult to work effectively. This is where prioritization comes into the picture. Prioritizing helps in attaining a high success rate of strategic projects, increases the al

Digital transformation is a mindset as opposed to being a destination. It is an opportunity to rethink old operating models, and to integrate all digital technology in all areas of business.

A crucial aspect of digital transformation is to experimen

 What is the members per branch of your credit union?

Accelerating growth in technology is reshaping every industry. Owing to this digital disruption, competition is also accelerating. Digital transformation is crucial for Credit Unions.

Digital disruption is member disruption. In the face of this rapi

In this competitive and data-driven world, there are more possibilities for credit unions to leverage the personal relationships with members that have helped them in achieving a high success rate over other competitors in the market. Keeping a chec

The pandemic has caused a lot of Credit Unions to re-evaluate their strategic conditions. Driving changes within the organization is time-consuming and requires willingness and open minds that are ready to accept ideas. Choosing merger strategy or o

Credit Unions are good at promoting financial products and services on their website. To become a true financial well-being partner, they also offer excellent financial literacy content.

Integrating financial calculators on the website is a good way

The digital age is enabling value like never before. Credit Unions are utilizing technological resources to help with their daily operations and improve productivity.

In this article, we discuss and share some relevant best practices on increasing

In this digital era, companies having a success rate of digital transformation grow faster than their competitors. For a successful digital transformation, there are many technologies – mobile, artificial intelligence, augmented reality, machine lea

Whenever we start something new, norms are prepared and followed to make the most out of the investment. And, when a new member/ partner joins the organization, a series of formalities are performed to help them acquire the required knowledge and sk

Digitalization is now the new normal.  As Credit Unions adapt and transform to digital, we have discussed the reasons of why it has become a necessity. What needs to be changed?  How can this change be brought about?

In this article, we share insigh

In order to grow the business to new heights of success, it is imperative to communicate the business objectives across the organization. This is where KPIs came into the picture. KPIs (Key Performance Indicators) are important as they help in keepi

With the constantly increasing competition in the market; it has become imperative to deliver the right thing and within the said timeline. And, with the introduction of Artificial Intelligence, it is easy to do. AI is nothing but a simulation of hu

To start your journey to greater member retention, loyalty, and growth, it is imperative to keep the members happy. And, this can be executed well if we know much about the members. Gathering knowledge about their preferred modes of operations, en

The pandemic has brought challenges for all of us in many ways. One question that is in everyone’s mind: What is next? There is a lot much uncertainty about the near future. For Credit Unions, members are concerned about mortgages, car loans, stimul

“The world is now awash in data and we can see consumers in a lot clearer ways.”- Max Levchin

A transformation doesn’t exist until action is taken. One thing is to have amazing data and another thing is to be able to expose that data and visualize i

No doubt the election has been highly contentious and with it now behind us we can begin to ask the questions, “what does it mean?”  I’ll narrow that question a bit further to “what is the financial impact on credit unions?”  This past weekend Presid