Data Warehouses refer to large storehouses or repositories for integrated data, collected from various sources. Also known as enterprise data house, it is a place where a large amount of bank or CU information is stored in electronic form. It is the
Successful customers are key to a healthy and growing business. These customers are not only attached to your product and services but also help you build more contacts through spreading a word about your company.
That is why it is important for ever
We have seen over the last few years a surge in demand for and consumption of data analytics and services in the credit union industry. The major of objective of big data analytics
Watch this presentation, where Mark Sievewright, CEO/ Founder, Sievewright & Associates, share how Credit Unions should continue to evolve in the new future with fast growing technologies based on the available resources. Also how this would lead to
Watch Naveen Jain - Founder and President, CULytics as he joins the CU Engage Studio Lounge and shares his experience on hosting the Largest Credit Union Analytics Summit. He also touches few points on the CULytics Community that is focused on data a
Organizations that invest in analytics don’t always see the returns they expect.That isn’t because the analytics they do is bad. It’s surprisingly challenging to take even good analytics and use it to drive organizational change. People often blame c
We all love talking to Amazon Alexa and Google Home, but what happens when we are away from home or our desk? Conversation.one developed a Financial Phone Assistant, which provides a comparable experience to Amazon Alexa and Google Home but on the ph
CONGRATULATIONS! ANDREW LEONG and GRACE ROBERTO from SAFE CU for being chosen as the winner of 2018 Analytics Challenge.
Analytics Challenge Entries were evaluated by a panel of judges consisting of
- Shazia Manus, Chief Product and Strategy
Recently, I parted with First Tech Credit Union.
I joined First Tech about four years ago with a belief that the I can help the organization reimagine their use of data analytics practices to drive value to their members and in turn to thems
Customer service is crucial to the success of your business. Achieving and maintaining outstanding customer service is often considered a difficult task for business owners. However, a good business owner knows that quality customer service is essent
What would you do - if you know your most valuable members?
In my conversations with various leaders across credit unions, one of the key questions that I come across is how big data and advanced analytics could drive some of their key business
I think we all agree that the name “Alexa” has developed new meaning over the past two years. Alexa, the voicebot behind the Amazon Echo products, recognizes human voices and completes tasks as instructed. Alexa has made user lives easier, as Amazo
Retail banking is changing very fast with more technology savvy members and more capabilities being offered by digital banking platform. Retail banking still remains an important channel for most credit unions given their community roots. At the same
With the vast amount of banking options available today, it is no surprise that consumers want everything in real-time, personalized to their every demand and if they don’t get it, they simply move on to the next institution that can.
But what price
Contact centers are taking a lead role in the overall banking experience. Overall banking experience is changing for most of the members. Walking into a credit union branch is becoming a rare occurrence. Also, the role of the contact centers is chang
High Interest rates, delinquency rates, dynamic market trends, lending risk in certain markets, competitive lenders, Pricing strategies, etc can potentially be driving declining trends. Sometimes just identifying or defining the problem is in itself
We are conducting a survey to determine the topic areas of most interest for the 2018 Credit Union Analytics Summit. Not only will this help us organize the best possible conference but it will also be a demonstration project for a marketing analyti
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