In this session, Ryan Austin, VP of Data Architecture at MSUFCU, shared how the credit union transformed its data capabilities from slow, report-driven processes into a more agile, analytics-enabled foundation. He highlighted gains in speed, team cap
Discover how agentic AI is transforming credit unions beyond automation into proactive partners in service, risk, and operations. Featuring insights from AWS, this session explores real-world applications, ethical considerations, and strategies to ev
Discover the keys to AI success for your credit union! Watch industry experts Anne Legg from THRIVE Strategic Services and Tad Carlson from Royal Credit Union as they share how to identify impactful AI use cases, assess your organization's readiness,
Watch the presentation from this two-part workshop that is tailored for credit union executives and department leaders, offering practical tools and insights to effectively set, align, and achieve critical objectives that enhance organizational perfo
Digital Credence discussed the success of loyalty programs, particularly Dollar General's cash back rewards program, which is popular among less affluent consumers. They also mentioned the potential for Walmart, known for its everyday low prices, to
In an unreliable economy, cost cutting and employing efficient strategies to grow operating income is imperative. One of the best ways to achieve better returns and higher margins is to focus on existing members with data-driven insights that grow wa
As technology rapidly evolves, the banking and credit union industry faces new challenges and opportunities. This session aims to explore the latest advancements in Generative AI and its direct relevance to financial institutions. Watch this insightf
Join us for a unique opportunity to learn from the successes of top credit unions across the nation as they showcase their best practices in using data analytics to drive results in key functional areas, including branches, lending, mortgage, operati