In this session, Andrew highlights the importance of innovation for credit unions to stay competitive and relevant in a rapidly changing banking industry. As the I3 innovation collaborative program was initiated to help credit unions change business
During this session, Ron Shevlin from Cornerstone Advisors emphasizes the importance of having an ample quantity and quality of data for AI to be effective. He argues that the real challenge lies not in neglecting tools and technologies but in failin
In this session, Andrew Downin discusses the importance of member engagement and the shift from the Primary Financial Institution (PFI) model to a more specialized, relationship-based approach. He emphasizes the need for credit unions to understand m
In this session, Melissa Pomeroy shares her experience implementing data analytics at St. Mary's Bank. After building a solution, they faced resistance from business areas. To make the insights relevant and specific, they re-engineered dashboards bas
Scarlett discusses the significant impact of fintech on the financial industry, focusing on Gen Z's digitally native nature and financial preferences, which presents opportunities for credit unions to connect. She emphasizes the need for financial in