"In this session, he discusses the evolving business landscape and the challenges facing Credit Unions. Bhalla reflects on historic economic shifts and the impact on industries like media and finance. He emphasizes the importance of Strategic Agility for Credit Unions in response to the current environment. He explores the root causes of challenges and the implications for Credit Unions. Sumeet encourages feedback and invites the audience to participate in a thought-provoking conversation on strategic adaptation, digital transformation, data analytics, and partnerships. He further discusses the changing economic landscape and the role of digital transformation, data analytics, and partnerships for credit unions in the competitive fintech industry. He highlights the success of digital-only banks in leveraging network effects and data collection for simpler, more functional banking experiences and emphasizes the importance of understanding members' needs and providing personalized experiences to remain competitive.

Sumeet also encourages credit unions to focus on product design, digital platforms, and data analytics for improving services and lowering costs. Additionally, he encourages attending to how other industries innovate and applying those lessons to credit unions.