In this session, Steve discusses the challenges of collecting and cleansing data for fraud analysis, specifically in relation to increasing fraud losses through mobile and ATM deposits. Suspected to be related to a scam called "card popping" or "card
"In this session, Brian reveals their data-driven marketing approach aimed at delivering personalized messages to members at the right time and place. With 1.3 million members and a team of 13 marketing analysts, BECU used eligibility analysis to ide
In this Keynote, Pam emphasizes her commitment to the credit union industry and putting members first, sharing experiences that illustrate the importance of a clear vision, empathy, and strong employee engagement. She stresses the significance of mea