Vendor

Do you think calling back Members to help them complete an Abandoned Application should comply with Tele-Marketing rules?

My Take:

1. Calling back customers to help open the account is a Service Call and not a Sales or Marketing Call. So it is not required to comply with Tele-Marketing rules.

2. You can display a Disclosure for customers mentioning that they are Opting-in to receive a Call or Get an Email to help with the Application when they click "Next" on the application.

What are your thoughts?

 

 

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