It’s 2019, and email is alive and kicking. In fact, the Digital Agency Network shares that a study by McKinsey & Company still finds email marketing to be 40 times more effective than social media. It’s because of this effectiveness, though, that th
There is an urge for real-time fraud management in a real-time world. With digitization and technological advancements, data is more prone to fraudsters than before. The fraud schemes can become difficult to identify and prevent. Banks and credit uni
Customer loyalty is priceless.
As much effort it takes to gain new customers, it takes more effort to retain and make them loyal to the services. For any enterprise, it is more beneficial to increase their revenue through existing customers since it
As workforce solutions move towards online platforms, there is a need to look for simple and understanding software which would be able to handle the complexity and performance of tasks. Customers today seek responsive customer service. Integrating
“Trying to manage a portfolio of project without appropriate tools, is like trying to play a football game without a game plan.”
Data will speak to you if you are willing to listen.
- Peter Drucker
Efficient analysis of business decisions and actions depends on
For banks and credit unions, customers are more and more moving online, exploring the products, applying for them and then using them, all online. It provides a good channel for these institutions to connect and communicate with them directly. A well
With the introduction of gadgets such as smartphones, tablets, smart watches, consumers now more than ever have more access and convenience in their hands. This has resulted in consumers becoming more demanding when it comes to banking services when
Have you ever run into personal emergencies at night or have been faced with a medical emergency? These are critical instances that require us to make use of the 24/7 banking service. Since it is not possible for the banks to operate physically for 2
From ensuring the safety of your firewalls to dealing with complex technologies, and keep the software running to avoid data breaches and system malware - a chief information officer’s role is one with a lot of heavy lifting and as enterprises become
“Omnichannel is viewing the experience through the eyes of your customer, orchestrating the experience across all channels so that it is seamless, integrated and consistent.”
When it comes to credit unions, membership experience is a lot
All marketers like to be at the leading edge of the digital marketing game. There are so many new marketing technologies available in the market to help in the game. Most of these digital marketing solutions rely on getting the script on to the pages
Current Expected Credit Loss (CECL) is a new standard of measuring expected credit losses by financial institutions. CECL is expected to bring significant changes in the way financial institutions handle market and credit risks. Lending institutions
We all know how marketing plays the role of blood in businesses today. As the business keeps scaling, it is impossible to be personally in touch with every customer possible or managing these relationships at a very personal level and hence, so many
Do you recall the times you went out with your friends or family for dinner then you all had to dig into your pockets for cash to settle bills? And for some, it meant pulling out their checkbook to settle their fair share of the bill. Well, it seems
When it comes to banks and financial institutions, social media is one of the most preferred medium to connect with customers. It is very popular among all age groups and plays a huge role as an influencer. It helps the businesses to connect with cus
“Human resources are like natural resources, they are often buried deep, you have to go looking for them, they are not just lying on the surface, you have to create circumstances where they show themselves”
Your employees are the most va
Credit Unions offer interesting financial services, and with the evolution of time, they need to elevate their offerings to meet customer needs. The main reason for this is that the ecosystem for banking is going through a transformation. This is whe
For most people, the phrase Key Performance Indicators rings a bell; but they’re probably not so sure how they apply in a mobile or online banking set up.
Despite web analytics not being new to banks, establishing the right KPIs for banking platforms
The advent of technology has truly made life easier. The need for speed in businesses has never been greater especially in this modern era of Technological innovation. Organizations are constantly looking for new approaches to marketing
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