The role of credit union branches is evolving in the digital age, and credit unions must adapt to stay competitive. As routine transactions migrate to digital channels and branch traffic declines, how does the role of the branch evolve? In this session, we will hear from industry experts about how our marketplace is changing and how some players are responding with technologies and new branch designs. We will cover topics such as how to use data analytics to inform branch strategy, how to optimize branch layout and design, and how to leverage technology to enhance the customer experience. Get a better understanding of the strategies and best practices they can use to drive success and growth through their branch network.
Evolution of Retail Branch Banking
Posted by Medhavi Singla on May 1, 2023 at 8:03am
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