The traditional source of profit for Credit Unions is under constant pressure both on the cost of liabilities and the return on assets. New nonfinancial borrowers are taking away the market and the cost to serve the member is rapidly approaching clos
In this session, Andrew Downin discusses the importance of member engagement and the shift from the Primary Financial Institution (PFI) model to a more specialized, relationship-based approach. He emphasizes the need for credit unions to understand m
Scarlett discusses the significant impact of fintech on the financial industry, focusing on Gen Z's digitally native nature and financial preferences, which presents opportunities for credit unions to connect. She emphasizes the need for financial in