Mike Higgins commented on Medhavi Singla's blog post Top KPIs for Finance
"The Cost on New/Renewal Time Deposits is used to montior that aspect of funding cost.  It might have looked out of place among the other "lending related" metrics.  As quick aside, the Top 10 measures include a lot of duplication ... for example: No…"
Oct 16
Mike Higgins commented on Medhavi Singla's blog post Top KPIs for Finance
"Let me add a few "tip of the spear" or leading indicators that are important to the finance function.  1) Weighted average rate on loan originations (measured monthly or weekly).  If it is higher than the current yield, then loan yield will increase…"
Oct 13
Mike Higgins commented on Naveen Jain's blog post How much do you spend to serve a customer?
"I would pair this metric with economic participation per member.  I think you will find those credit unions with the best efficiency ratios also have the highest economic particpation rates, and probably have fewer single service members (like a cre…"
May 31
Mike Higgins commented on Naveen Jain's blog post Is Star One is the Most Efficient Big Credit Union?
"Good comments by all.  I think we are in clear agreement that a "single" measure of efficiency or productivity is probably like sasquatch ... rumored to exist, but never proven.  Also, as Jon noted, the reason for your analysis drives what you use.…"
May 15
Mike Higgins commented on Naveen Jain's blog post Is Star One is the Most Efficient Big Credit Union?
"I would echo David's comments regarding the efficiency ratio.  It really is more of a financial metric than a productivity measure.  There are two shortcomings of the ratio.  First, it includes interest rates and rates are not productivity.  If marg…"
May 15
Mike Higgins is now a member of Credit Union Data Analytics and Digital Transformation Community
Apr 6, 2017