May 23, 2017
CU Employee
  • May 23, 2017 from 11:00am to 12:00pm
  • Location: Webex details below
  • Latest Activity: May 23

Webinar - Member Value Assessment: A Framework for member-focused Strategic Decision Making

Webex - 

How to quantify value created for members ?. In this webinar you will hear techniques that Will serve as validation to the board of directors the credit union is operating in a member favorable manner . By using the tool, they can set boundaries, that if the credit union operates within, will guarantee financial sustainability. If performance crosses a boundary in one area, then the management team owes the board an explanation as to why, and a mitigation plan to get
performance back into compliance. In simple terms, it lets the board know that everything is going to be “OK”.

About Author - Mike Higgins Jr 

Mike Higgins, Jr. is a partner in the firm of Mike Higgins & Associates (MHA). His consultants work with clients in the financial services industry. His primary areas of focus are performance management, performance-based compensation, board education and strategic financial planning. Mike worked as a consultant with Deloitte for five years and has been in private practice for 18 years.  He is also a founding investor in a 2007 de nova bank that is consistently ranked in the top 15% of performers nationally

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