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The Maclean Group

Posted by Medhavi Singla on March 13, 2018 at 11:12am

Address:  4014 Churchill Road, Charlotte, NC 28211

Sales Contact: Catherine Lewis

Phone:  704-582-1537

Business Since: 2016

Number of Customers: NA

Company Description

The Maclean Group partners with credit unions to build foundational analysis and infuse a fresh perspective to guide key delivery channel decisions that enhance member relationships and drive bottom-line savings.

Offering Overview

Analyses focus on understanding the markets in which you operate, your member transaction patterns, and employee engagement to craft convenient and meaningful member experiences with each interaction.

  • Where will physical locations be most effective?
  • What formats will best serve your members at each location (full-service branch, remote ATM, hybrid)?
  • How will you engage employees and choreograph key sales and service interactions to support the branch experience?

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CULytics Transformation Center