In this session, learn how Walt Disney Company's Partners Credit Union revolutionized its operations by harnessing data and insights to enhance member relationships and foster profitable growth. Gain insights into their approach to identifying onboarding challenges through data analysis, leading to the implementation of a comprehensive multi-channel onboarding process. Explore strategies for boosting engagement, balances, and communication effectiveness, with real-world examples demonstrating remarkable improvements in deposit balances, loan sizes, and email engagement, including innovative techniques like animated emails.