Andy Simescu replied to Brett Sturgeon's discussion Net Promoter Score
"Hi Brett, we have been leveraging Satmetrix for our member experience management software platform for few years and collect Net Promoter Score data across all our channels. We deploy 2 separate surveys, transactional and relationship, and distill t…"
Dec 27, 2017
Andy Simescu is now a member of Credit Union Big Data Analytics Community and Summit - CULytics
Dec 27, 2017
Andy Simescu is now a member of Business Intelligence and Analytics
Dec 27, 2017