CU Employee
Are your members getting appropriate return on their investment in your credit union? How do you really measure the performance of your credit union? These are top questions on the mind of CU executives.

Mike Higgins discussed these in the webinar on May 23rd, 2017.

According to Mike Higgins, there are many ways to measure the performance and to determine "who is the top performer" when making comparison between peer groups. This includes the following 
  • Productivity as measured by net cost of operations per strategic balance dollar
  • Product mix as measured by the volume of loans, relationship shares and non-interest income with an aim to efficiently leverage member equity.
  • Provisions are measured by net charge-offs.
  • Pricing as measured by loan yield, dividend paid and surplus funds yield.
  • etc.

And then most importantly, determining if your credit union is operating in member favorable manner.


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