CU Employee CULytics Founder

Earlier this week we hosted first Internal Analytics Summit at FTFCU. It was all about energizing people, encouraging collaboration, breaking down the silos and ultimately enabling businesses to become more data-driven. 

Objective

The Summit was a great opportunity for all analysts and leaders to network with peers and share some of the strategies adopted in leveraging appropriate tools/ technologies that take analytics to the next level. As an attendee, they had the opportunity to visualize and learn various tools capabilities and gain valuable insights towards understanding the importance of data analytics.

Attendees

The summit was attended by analysts from most of the business functions within FTFCU, including Contact Center, Retail, Capital Market, Mortgage, Card Services, Membership, Member Experience, Consumer Lending, Insurance, Investments, Finance, Marketing, HR, Risk, Compliance, and others.

Agenda

Here is the agenda that we followed.

Keynote

We started the summit with the keynote that covered the following.

  1. Using data as a strategic asset and the opportunity that we have in front of us.
  2. Overview of FTFCU journey. We briefly talked about what where we were yesterday (2-3 years ago), where we are today and the direction in which we are going.
  3. Gave an overview of the organization structure, how Digital Analytics team is organized?
  4. Business engagement framework that we use to engage with the business functions.
  5. Importance of taking actions on insights. Without action, data and insight is not of much use. Most of the times, we have found that taking action is more difficult and time consuming then actually finding the insight.

Discussion Panel led by leaders from various business functions

Here the business functions talked about how they are using data to drive their businesses. Where were they two years back, where are they today and where do they plan to be in 2 years.

EDW Overview and hands-on Lab

Here attendees where provided an overview of the EDW, Design Principles, Methodology, Roadmap, Support process and engagement methodology.

Business Use Cases from Tableau and Alteryx on financial industry

We had representatives from Tableau and Alteryx who shared interesting use-cases from financial industry.

Analytics Challenge

Highlight of the Summit was the First Analytics Challenge, where more than a dozen entries that show-cased from various business functions. Each analyst was given 5 min to present their entries followed by a 5 min of Q&A from judges and attendees. This was the first time when most of the analysts presented the business problem they were trying to solve, the approach they took and the overview of the solution and the results. Judges were wow’ d by the presentations. Top 3 entries were presented with handsome prizes and the also a chance to attend and present at the Credit Union Analytics Summit in Seattle.

Summary

Overall it was a great experience for all the people involved. Every engaging conversation, lot of passion and energy, sharing of information between groups.

E-mail me when people leave their comments –

You need to be a member of CULytics Community to add comments!

Join CULytics Community

Comments

  • CU Employee
    Thanks for sharing. I would love to host a similar summit at my credit union and drive some real excitement around what we are doing. What do you feel was the most challenging aspect of organizing this event?
    • CU Employee CULytics Founder

      Organizing the summit is a big investment for an organization including commitment from the data leaders, investment of time and resources.

      The biggest challenge is to define what success of the summit looks like and then working towards realizing it by aligning within the organization.

This reply was deleted.

 

advantedge
altair
ibi
arka
trellance
coopfs
dfa
wherescape
alkami
prismacampaigns
marquis
aiq
totex
cnet
datava
aun
cinch
know

Related Post

 

Ad Unit Settings






Ad Url Settings

 

api-lead-approach
the-amazon-lending-experience
executing-advanced-analytics-do-s-and-don-t
lending-transformation-old-vs-new
data-journey-building-strong-analytical-practices
4-step-iterative-process-building-a-relevant-analytics-practice
significant-measures-towards-new-normal
building-a-strong-analytics-practice-recipe-for-success
data-warehouse-evaluation-and-implementation
explainable-ai-trust-and-transparency
forecasting
top-50-members-using-transactional-website-jun-2020
top-50-cus-with-highest-and-lowest-efficiency-june-2020
importance-of-financial-risk-management
secret-sauce-for-long-term-sustainable-business-intelligence-succ
top-pfm-technologies
secret-sauce-for-long-term-sustainable-business-intelligence-succ
top-pfm-technologies
data-warehouse-and-bi-technologies-opportunities-challenges
top-chatbot-technologies
keys-to-building-an-effective-branch-or-atm-network
top-50-credit-unions-with-highest-and-lowest-accounts-per-member
lowest-and-highest-net-income-per-branch
marketing-holy-grail
top-50-most-and-least-delinquent-credit-unions
modern-marketing-technologies
incremental-low-cost-data-driven-wins
power-of-storytelling
the-cost-of-not-investing-in-data-governance
questions-you-should-ask-before-investing-in-data-warehouse
learnings-from-new-data-based-on-auto-loan-pricing
5-questions-you-need-to-ask-before-investing-in-data-governance
digital-marketing-maturity-models-for-credit-unions
marketing-expense-per-member
top-2-reasons-that-are-holding-credit-unions-back-when-they-are-i
using-data-analytics-to-manage-lending-complexity-while-driving-h
5-reasons-your-credit-union-should-invest-in-data-and-digital-now
top-50-most-and-least-efficient-credit-unions
retail-financial-services-outlook-during-covid-19
use-of-operational-analytics-to-mitigate-the-impact-of-covid-19
top-50-credit-unions-based-on-asset-size
cu-peer-comparison-dashboard
cu-peer-benchmark
all-about-machine-learning-engineering
top-web-design-trends
most-important-social-media-marketing-trends
state-of-digital-marketing-maturing-in-credit-unions
top-kpis-for-email-marketing
data-cloud-and-the-digital-transformation-imperative
digital-trinity-and-you
phases-of-financial-industry
analytics-roundtable-workshop
invitation-to-join-digital-transformation-hub
analytics-in-the-credit-union-business
value-of-member-centricity-and-analytics-in-the-growth-of-cus
all-about-membership-analytics
top-fraud-management-technologies
getting-started-with-your-data-analytics-journey
explore-vizualization-for-credit-unions
investment-in-website-personalization-technologies
data-analytics-supporting-cu-s-first-member-philosophy
loyalty-rewards-and-retention-technologies
member-experience-analytics
channel-analytics-and-its-importance
project-portfolio-management-technologies
investment-in-self-service-data-preparation-technologies
self-service-data-preparation-technologies
new-frontier-in-customer-experience-management
role-of-marketing-analytics-in-credit-unions
important-aspects-of-consumer-lending-analytics
kpis-on-website-analytics
journey-towards-bank-less-banking
investment-in-crm-technologies
top-omni-channel-vendors
conversational-banking-solutions
/top-kpis-for-chief-information-officer
mistakes-to-avoid-when-implementing-a-omnichannel-member
top-things-to-consider-when-building-dashboards
making-digital-marketing-more-agile-through-tag-managers
cecl-solution-providers
mistakes-to-avoid-while-implementing-marketing-automation
p2p-payment-integrated-solutions
kpis-for-social-media-tracking
kpis-for-human-resources-management
investment-in-fintechs-should-or-should-not
top-kpis-for-online-banking
investment-in-marketing-automation-technologies
investment-in-e-signature-technologies-should-or-should-not
tips-and-tricks-to-a-successful-bi-program
kpis-for-credit-card-business
kpis-for-digital-marketing
kpis-for-consumer-lending
hot-topics-for-credit-union-data-leaders
kpis-for-debt-collections
kpis-for-finance
website-personalization-tools
data-integration-technologies
robotic-process-automation-tools
why-data-analytics-initiatives-fail
electronic-signature-softwares
data-governance-tools-for-credit-unions
digital-and-mobile-banking-technologies
report-inconsistencies-are-frustrating
is-your-culture-ready-for-data-analytics
three-big-data-myths
turning-transaction-data-into-a-goldmine-a-becu-case-study
call-for-presentation-for-2019-credit-union-analytics-summit-is-n
top-10-keys-to-successful-data-analytics-practice
credit-union-chooses-accountscore-for-open-banking-transaction-da
how-much-do-you-spend-to-serve-a-customer
marketing-automation-technologies-for-credit-union
alexa-ask-first-abilene-fcu-for-my-balance
dataweb-content-management-technologies-for-credit-unions
efficiency-ratio
web-analytics-technologies
data-warehousing-software-for-banks
customer-experience-software
the-best-kept-secret-for-credit-union-data-analytics
mark-sievewright-on-technology-trends
naveen-jain-on-credit-union-analytics-summit-2018
why-analytics-doesn-t-make-a-difference-by-gary-angel
cuas2018-harnessing-the-right-data
build-a-financial-phone-assistant-for-your-credit-union-in-3-step
2018-culytics-analytics-challenge-winner
update-from-naveen
error-resolution
benefits-of-conversational-apps
who-are-your-most-valuable-members-part-1
how-alexa-can-help-your-credit-union
top-10-kpis-for-measuring-retail-channel-performance
how-much-is-too-much-personalization
top-10-kpis-for-measuring-contact-center-efficiency
pressure-on-margins-for-auto-loans-indirect-auto-loans-declining
best-business-intelligence-technologies-for-credit-unions
establishing-a-thriving-data-analytics-practice-is-a-journey
educational-presentations-from-the-2017-axfi-conference
modelling-alternatives-for-cecl-a-deep-future-analytics-study
data-analytics-use-cases-for-credit-unions-infographic
data-analytics-opportunities-in-credit-union-business
loan-application-analytics-with-cufx
machine-learning-delivers-great-consumer-experiences
deep-insights-of-credit-union-members-data-with-machine-learning
web-analytics-reporting-tips-for-credit-unions
big-data-strategy-roadmap-our-data-journey
webinar-framework-for-member-focused-decision-making
too-many-regulations-hurt-credit-union-members
digital-marketing-automation-solutions
online-banking-boom
transformation-transactions-to-relationships
top-dispute-management-technologies
2020-retail-trends
future-of-artificial-intelligence
2020-culytics-summit-attendee-dashboard
repositioning-the-role-of-marketing
marketing-automation-a-step-towards-marketing-transformation
strategic-agility
using-data-to-navigate-through-the-new-normal
digital-transformation-bcu
highest-and-lowest-new-loan-balances-per-branch-as-of-jun-2020
-new-members-ratio-as-of-june-2020
cus-with-highest-and-lowest-loan-grants-per-member-june-2020
self-service-data-preparation-technologies
highest-and-lowest-marketing-expense-per-member-june-2020
the-amazon-lending-experience
api-lead-approach
4-step-iterative-process-building-a-relevant-analytics-practice
data-journey-building-strong-analytical-practices
post-election-the-cu-outlook
most-and-least-delinquent-credit-unions-sept-2020
leveraging-ach-data-to-produce-real-outcomes
member-engagement-scores-benefits
member-engagement-key-to-serve-the-best
story-of-james-an-intelligence-transformation
executive-kpis-the-pulse-of-the-organization
untangling-member-journey
onboarding-strategy-to-deliver-success
the-importance-of-digital-technologies
top-interactive-financial-calculators
using-artificial-intelligence-to-improve-your-productivity
organizational-transformation-to-drive-growth
multi-year-journey-through-data-transformation
top-50-cus-with-the-highest-and-lowest-member-per-branch
digital-transformation-lessons-through-the-eyes-of-a-ceo
organizational-readiness-for-digital-transformation
ruthless-prioritization-to-do-more-to-learn-more-and-to-earn-more
performance-measures-for-digital-services
analytical-maturity-journey-towards-growth
less-is-more-the-necessity-of-focus-for-strategic-success
solving-the-crm-mrm-puzzle
insights-driven-messaging-member-and-product-onboarding
performance-measures-for-marketing
data-insights-that-drive-member-product-innovation
solving-the-crm-mrm-puzzle
the-agility-flywheel-a-strategy-that-never-goes-out-of-the-way
artificial-intelligence-as-a-playing-field-for-credit-unions
performance-measures-for-call-centers
top-automl-technologies
performance-measures-for-lending
building-business-case-for-data-analytics
driving-innovation-and-change
data-analyze-decide-and-create
digital-readiness-important-steps-to-achieve
digital-readiness-important-steps-to-achieve
enabling-credit-unions-with-ai
culytics-virtual-summit-2022-a-resounding-success
culytics-virtual-summit-2022-day-1
digital-banking-roundtable
digital-marketing-roundtable
transformative-lessons-from-a-chief-digital-officer
data-analytics-roundtable-mar-11
rewind-2022-culytics-day-key-highlights
data-analytics-team-roles
data-warehouse-development
data-analytics-team-size
is-your-data-analytics-program-not-delivering-results
active-deposit-management-for-profitable-growth
data-modeling
maximize-your-success-with-2023-CULytics-summit
biggest-opportunities-for-credit-unions
should-ceos-attend-the-culytics-summit
the-cost-of-a-wrong-decision
biggest-roadblocks-in-becoming-data-driven
a-journey-for-all-organizational-maturity-levels
maximize-your-data-analytics-checkup
navigating-the-data-analytics-landscape
improving-data-literacy
why-credit-union-leaders-should-invest-in-their-teams
why-credit-unions-should-not-invest-in-building-predictive-models
why-should-measure-the-success-of-data-analytics-program
cost-of-choosing-the-wrong-data-analytics-technology-stack
why-data-analytics-strategy-focus-on-supply-and-demand-side
kpis-to-measure-the-success-of-data-analytics-program
data-analytics-for-credit-union-branch-heads
data-organizing-principles
top-data-warehouse-storage-technologies
discover-the-hidden-truth-behind-watermelon-kpis
unveiling-the-hidden-dangers-of-cobra-effect-on-kpis
are-you-accurately-interpreting-your-kpi
unmasking-biases-a-guide-to-data-analysis-and-kpi-definition
uncover-the-power-of-proxy-kpis
unraveling-the-hidden-impact-of-sampling-bias-in-credit-unions
bi-department-structure
hidden-impact-of-confirmation-bias-in-credit-unions
getting-executive-attention-for-your-data-analytics-program
uncovering-biases-in-data-preprocessing
navigating-missing-data-in-credit-unions
navigating-sampling-bias-in-cu
unleash-the-power-of-real-time-data-use-cases
how-confirmation-bias-impacts-cus
breaking-down-selection-bias-in-credit-unions
unmasking-reporting-bias
elevate-your-cu-with-data-analytics-expertise
understanding-and-tackling-volunteer-bias-in-credit-unions
time-period-bias-in-credit-union
overcoming-biases-in-credit-unions
embracing-the-future-fast-future-fundamentals-program-equips-cred
unlock-growth-and-efficiency-credit-unions-guide-to-generative-ai
how-better-data-and-behavioral-biometrics-can-help-credit-unions-
harnessing-the-power-of-data-in-credit-unions
leveraging-third-party-data-a-strategic-guide-for-credit-unions
unlocking-member-insights-how-cus-can-leverage-third-party-data
enhancing-customer-experience-through-third-party-data
third-party-data-integration-techniques-and-technologies
the-future-of-lending-third-party-data-role-in-credit-decisioning
how-third-party-information-shapes-cu-strategies
using-data-to-improve-access-to-credit-for-low-income-members
designing-financial-products-for-low-income-members-using-data
measuring-and-enhancing-the-impact-of-support-programs
data-governance-why-selling-internally-is-important
selling-data-governance-in-your-credit-union
building-a-business-case-and-engaging-stakeholders
creating-a-data-governance-roadmap-and-executing-it
measuring-and-demonstrating-the-impact-of-data-governance
sustaining-momentum-keeping-data-governance-a-priority
overcoming-challenges-in-transaction-data-analysis-credit-unions
empowering-members-through-transaction-data
how-credit-unions-leverage-transaction-data-best-practices
unlocking-financial-independence-the-power-of-transaction-data
the-power-of-transaction-data-enrichment
avoid-financial-reputation-and-member-trust-issues
introduction-to-model-risk-management
week-1-mrm-a-practitioner-s-approach
week-2-guide-to-identifying-and-maintaining-models
survey-insights-navigating-mrm-in-credit-unions
week-3-application-of-mrm-insights-to-sound-model-development-eff
unlocking-the-secrets-to-attracting-gen-y-and-z
creating-a-seamless-member-experience-for-gen-y-and-gen-z
data-analytics-maturity-assessment-report
marketing-to-gen-y-and-z-strategies-that-work-for-credit-unions
the-imperative-of-engaging-millennials-and-gen-z
cu-build-lasting-relationships-with-gen-z-financial-literacy
how-social-responsibility-drives-gen-z-membership
loyalty-programs-that-work-keeping-gen-y-and-z-members-engaged
insights-on-engaging-millennials-and-gen-z-at-credit-union
ai-driven-member-experience
streamlining-operations-with-ai
innovation-and-member-inclusion-in-ai-credit-risk-models
ai-risk-management-enhancing-fraud-detection-and-cybersecurity
how-ai-is-transforming-data-analytics-for-credit-union
overcoming-ai-adoption-challenges-in-credit-unions
the-state-of-ai-in-credit-unions-survey-insights
creating-a-culture-of-innovation
building-the-foundation
closing-the-talent-gap